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Enable or disable detection of potentially unwanted/unsafe applications in ESET Endpoint Security or ESET Endpoint Antivirus (6.x) - Kennisbank / Legacy - ESET Tech Center

Enable or disable detection of potentially unwanted/unsafe applications in ESET Endpoint Security or ESET Endpoint Antivirus (6.x)

Authors list

https://support.eset.com/kb3645

Solution

If you do not use ESET Remote Administrator to manage your network

Perform these steps on individual client workstations.

ESET Remote Administrator 5 usersClick here to view instructions for 5.x products


In ESET Remote Administrator

 

Permissions changes in ESET Remote administrator 6.5 and later

Before proceeding, please note important changes to user access rights and permissions in the latest versions of ESET Remote Administrator.

 

 

View permissions

Once these permissions are in place, follow the steps below.

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in. Open ERA Web Console.

  2. Click Admin  → Policies and select your policy for client workstations.
     
  3. Click Policies → Edit

    Figure 1-1
    Click the image to view larger in new window

  4. Expand Settings → Antivirus.
     
  5. Click the slider bar next to each setting to either enable or disable it according to your preference:
    • Enable detection of potentially unwanted applications
    • Enable detection of potentially unsafe applications
    • Enable detection of potentially suspicious applications
       
  6. Click Finish when you are finished making changes.

    Figure 1-2
    Click the image to view larger in new window

Device shows error "Detection of potentially unwanted applications is not configured"

To address this issue, make sure that your selected configurations are applied in the appropriate ESET endpoing product policy. To do so, open the policy, expand Settings and click Antivirus. In the Scanner Options section, verify that the circle to the left of the selected setting is blue which indicates that the setting is applied in the policy.


 

On individual Client workstations

  1. Open ESET Endpoint Security or ESET Endpoint Antivirus. Open my ESET product.

  2. Press the F5 key to access Advanced setup.

  3. Click Antivirus and click the slider bar next to each setting to either enable or disable it according to your preference:

  • Enable detection of potentially unwanted applications
  • Enable detection of potentially unsafe applications
  • Enable detection of potentially suspicious applications
  1. Click OK when you are finished making changes.

Figure 2-1

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