• Verify that the latest virus signature database updates have been received by client workstations

The current Version of virus signature database is: 16374 released on November 8, 2017
 

 Alternative method: Create a report template

Check client workstations in ESET Remote Administrator:

1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.

1. Click Computers and select the group of computers you want to check (in this example, the Windows group is selected).

1. Information about the latest virus signature database update is located in the Virus DB column. If you see Not Updated  in this column, click that client and select Update Virus DB from the context menu. Client workstations will download the latest virus signature database update once this task is executed.
   

   
   Figure 1-1

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   To see the virus signature database version installed on a client, click the desired client and click Details.... The version number of the virus signature database on a given client will be listed in the Basic section under Virus signature database. Versions of program modules of a client cannot be viewed currently from ESET Remote Administrator 6.x, however can be viewed from the ESET client solution program GUI.

   
   Figure 1-2
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Check individual client workstations:

1. Open your ESET product. How do I open my ESET product?

1. Click Update.

1. You can verify a successful update by checking the Last successful update date and time, or by comparing the latest virus signature database version (below) to your own:
   

   The current Version of the virus signature database is: 16374 released on November 8, 2017

1. To download the latest virus signature database update, click Update now.
   

   

   Figure 2-1
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Alternative method: Create a report template

1. Open the ESET Remote Administrator Web Console (ERA Web Console).
    
2. Click Reports  → Computers.
    
3. Click Report Templates → New Report Template.
   

   

   Figure 3-1
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4. Type a name into the Name field ("Check VSD version," in this example).
   

   

   Figure 3-2
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5. Expand Chart and select the check box(es) next to Display Table and/or Display Chart, depending on how you want this report to be displayed in your ERA Web Console Dashboard.
   

   

   Figure 3-3
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6. Expand Data and click +Add Column.
   

   

   Figure 3-4
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7. Expand Computer → Computer name, select Computer name, and then click OK.
   

   

   Figure 3-5
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8. Click Add Column.
    
9. Expand Virus signature database, select Database date, and then click OK.
   

   

   Figure 3-6
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10. Click Add Column.
     
11. Expand Virus signature database, select Database version, and then click OK.
    

    

    Figure 3-7
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12. Click Finish.
    

    

    Figure 3-8
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13. Click Reports, expand Computers, select the report you created in the steps above ("Check VSD version," in this example), and then click Generate Now.
    

    

    Figure 3-9
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14. A report listing all client computers, the version of the virus signature database installed, and the date of that VSD, will be displayed. You can now generate this report at any time.