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How do I stop managing client computers? (Uninstall ERA Agent) - Kennisbank / ESET Security Management Center / Legacy ESET Remote Administrator (6.x / 5.x / 4.x) / 6.x - ESET Tech Center

How do I stop managing client computers? (Uninstall ERA Agent)

Authors list

https://support.eset.com/kb6028

Issue

  • Uninstall the ESET Remote Adminisrator Agent

Solution

Remove password protection before you uninstall the ERA Agent

We strongly recommend that you remove any configuration passwords that you have set on client workstations before running this task. Failure to do so can make it difficult to access settings after the ERA Agent has been removed.

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in. How do I open ERA Web Console?
     
  2. Click Admin Client Tasks, select Stop Managing (Uninstall ERA Agent) and then click New.


Figure 1-1
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  1. Type a name for your new notification into the Name field. Optionally, enter a description in the Description field and then click Finish to select targets for your task.


Figure 1-2
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ESET Remote Administrator version 6.2.11 and earlier: 

Adding targets is done during task creation (for example, after adding a new task and giving it a Name, click Target to add groups or clients to the task).

 

 

 

  1. Click Create Trigger when you are asked whether you want to add a trigger for the client task. For instructions to assign a trigger to a Client Task and define its targets, see the following ESET Knowledgebase article:
  2. Your task will be sent to clients. You may need to remove them from the ERA web console after you uninstall ERA Agent.

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