Issue

• Activation fails due to no internet connection
• A Security Admin needs an offline license file (.lf) to activate an ESET product

"Legacy" licenses

For more information about retrieving legacy license files from ESET Business Account, see our Online Help topic.

Solution

Using ESET Business Account, you can download offline (version 6.x and later) or legacy (version 5.x and earlier) licenses that can be used to activate products installed on a computer without an internet connection (or that cannot be activated for some other reason).

I. Make offline license file(s) available:

Follow the detailed instructions in ESMC Online Help or in EBA Online Help.

II. Insert the offline license file during activation:

1. Run the Installation Wizard for the ESET product you want to install. Follow the on-screen instructions to complete the installation.
    
2. In the Product activation window, click Offline License.

Figure 1-1
 

1. Navigate to the location of the offline license (.lf) that you created in part I above and click Open.

Figure 1-2

1. After a successful activation, click Done.

Figure 1-3