This article applies to workstations managed by an Enterprise Server.  If you are using a standalone system please see this article: KB279 - How do I change my 'admin' users password? (standalone)

How to change a workstations Admin password

If you wish to update the FDE password of the admin user account on a machine please follow the steps below.  Please note this change needs to be done on a workstation by workstation basis and cannot be performed in bulk.

• Login to the Enterprise Server.
• Select the Workstations branch of the tree.
• Select the Workstation in the list of workstations.
• Click the Details button.
• Select the FDE Logins tab.
• Select the Admin FDE user account you wish to modify the password of.
• Click the Change button.

• Enter the new password details.
• Click the Post Change button.

• The login Status will change to Change pending.

• The new password will take affect automatically over time when the client machine checks with the DESlock+ cloud on the Internet.
• In order to speed up the process you can force a check using the steps detailed here: KB195 - 'How do I manually synchronise the Enterprise Server and DESlock+ client?
• The status of the login will return to OK once it has reached the machine and been applied.