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How do I deploy and install ESET Remote Administrator VM for Microsoft Azure? - Kennisbank / Legacy / Legacy ESET Remote Administrator (6.x / 5.x / 4.x) / 6.x - ESET Tech Center

How do I deploy and install ESET Remote Administrator VM for Microsoft Azure?

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https://support.eset.com/kb5901

Getting Started with ERA: Step 2 of 6

← FAQ | Add Clients in ERA 

 

Open Azure firewall port

Open port 2222 on the Azure firewall following the instructions provided by Microsoft:

How to open ports to a virtual machine with the Azure portal

  1. Log in to your Microsoft Azure account. You can access the Azure portal at http://portal.azure.com/.
     
  2. Search for ESET Remote Administrator in the Azure Marketplace.

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  1. Review the available information and click Create.

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  1. Complete the required fields and create your VM.

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Your VM must have a public DNS record

Your VM must have a public DNS record or fixed public IP address. Failure to use a public DNS or fixed IP can cause your endpoints to fail in connecting to ESET Remote Administrator.

  1. Download the RDP file and connect to your VM.
     
  2. After connecting to your VM, ESET Remote Administrator Setup will appear. Choose a Language for ESET Remote Administrator and click Next to continue installation.

    Install at a later date

    If you closed the setup window accidentally or want to install later, you can run installation from the Command Prompt using the following command:
    C:\ERASetup\Bootstrapper\Setup.exe --mode azure

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  1. Review the End-user license agreement and click Next.
     
  2. Click Install.

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  1. Microsoft SQL Express will be installed in the background. When installation completes, the ESET Remote Administrator Server Setup window will appear. Click Next to continue.

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  1. Click Next to set up a database connection.
     
  2. Type a strong password you will use to log into Web Console and server (required when deploying ERA Agents) into the Password and Confirm Password fields. Make sure to record this password for use later and then click Next.

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  1. Create a Certificate Authority for ESET Remote Administrator. Optionally, specify additional information about the certificate (this is not mandatory). You can type your name or your server hostname (for example yourCustomName.westus.cloudapp.azure.com) to the Authority common name field. You can leave the Authority password field empty; however, if you choose to enter a password be sure to remember it. Click Next.

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  1. Type or copy/paste your License Key into the blank field or leave Activate later selected and click Next.
     
  2. Click Install to continue.

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  1. ERA Server and Agent, Apache Tomcat and ERA Web Console will be installed automatically.

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  1. When installation is complete, ESET Remote Administrator Server installation was successful will be displayed in addition to your ERA Web Console URL address. Click the URL to open the Web Console, or click Finish.

    Opening ESET Remote Administrator Web Console remotely

    Web Console can be accessed from anywhere using its IP address or, if you have bought an Azure DNS entry, the DNS address associated with your web ERA Server URL (for example, https://yourCustomName.westus.cloudapp.azure.com/era/).

    Note that a self-signed certificate might not be accepted by your web browser so you will need to add an exception for this SSL certificate.

    If you want to use your own trusted certificate, or a certificate signed by any CA, follow the instructions from the article below:

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  1. Once you are able to log in to ERA Web Console with the password you created in step 12, ESET Remote Administrator is installed successfully. See Getting to know ERA Web Console for instructions to begin using ERA.

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With ERA Server successfully installed, the next step in deployment is to locate client computers and deploy the ERA Agent to client computers using, for example, the Agent Live Installers method. Remember to choose a correct VM hostname into the Server hostname (optional) field as shown in the image below:

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  1. If you are performing a new installation of ERA, proceed to Step 3, add client computers.

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