You may be requested to supply a Workstation log by our support team in order to investigate a problem report.
The Workstation log is an HTML formatted file that contains information of the configuration and current status of a workstation within an Enterprise Server.
To obtain a workstation log please follow the steps below:
- Login to your ESET Endpoint Encryption (EEE) Server
- Select the Workstations branch of the navigation tree.
- Select the Workstation in question in the list of workstations.
- Click the Details button.
- Click the Tools\Download Workstation Log menu item.
- When the browser offers to download a file save the downloaded file.