Ivanti Workspace Manager - restart/shutdown inverted - Kennisbank / Endpoint Solutions / ESET Endpoint Security - ESET Tech Center

Ivanti Workspace Manager - restart/shutdown inverted

Voor het laatst bijgewerkt door: Sep 27, 2021 door Steef | ESET Nederland

Issue:

If both ESET Endpoint/File Security and Ivanti Workspace Manager are installed it can happen that the restart and shutdown actions are inverted.

Restart = shutdown
Shutdown = restart

Solution:

Create the following HIPS rule to correct this behavior:

Detection Engine > HIPS > Rules > Edit > Add rule

Please keep in mind that paths could be different, for example:

C:\Program Files (x86)\Ivanti\Workspace Control\ResPesvc64.exe
C:\Program Files (x86)\Ivanti\Workspace Control\ResPesvc.exe