- You receive the error "Task failed-try to install software manually" in ESET Security Management Center when using an existing software install task
- You receive the error "Package not found" on client workstations
- You are deploying a new ESET product version using the ESMC repository
This error will appear in the ESET Management Agent trace log, which is located at the following location:
On Windows XP:
C:\Documents and Settings\All Users\Application Data\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\
If you are deploying or upgrading an ESET endpoint product using a push install from the ESET Security Management Center repository, the latest ESET product version will be selected. When deploying a new product version, you should create a new software install task.
Use the push installation instructions for installing from the repository in the following ESET Knowledgebase article:
You can edit an existing software install task instead of creating a new one
In step 2 of the Knowledgebase article above, you can select your existing software install task to edit. This will allow you to keep the list filtering.
KB Solution ID: KB6821 |Document ID: 25712|Last Revised: August 17, 2018