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Clear resolved threats in the ESET Remote Administrator Web Console (6.x) - Kennisbank / ESET Security Management Center / Legacy ESET Remote Administrator (6.x / 5.x / 4.x) / 6.x - ESET Tech Center

Clear resolved threats in the ESET Remote Administrator Web Console (6.x)

Authors list

https://support.eset.com/kb5727

Issue

  • Old or inactive threats displayed in ESET Remote Administrator

Solution

ESET Remote Administrator version 6.2 and later only

The steps below are only applicable to ESET Remote Administrator version 6.2 and later. How do I upgrade to the latest version?

You can mark threats as resolved, so that only new or unresolved threat detections are displayed in the ESET Remote Administrator Web Console (ERA Web Console). To do so, follow the steps below:

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
     
  2. Click Threats  and select your desired group. 
     
  3. Select the check box(es) next to the threat(s) you no longer want to see displayed and click Mark as resolved.

    You can also select all entries

    You can select all the entries in the list by clicking the check box above the item list. 

    Figure 1-1
    Click the image to view larger in new window

  4. Click Add filter.

    Figure 1-2
    Click the image to view larger in new window

  5. Select Threat Resolved and click OK

    Figure 1-3
    Click the image to view larger in new window

The threats you marked in step 3 will no longer be displayed. 

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