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How do I add a trusted IP address to allow connection to a network device such as a computer or printer? (6.x) - Kennisbank / ESET Security Management Center / Legacy ESET Remote Administrator (6.x / 5.x / 4.x) / 6.x - ESET Tech Center

How do I add a trusted IP address to allow connection to a network device such as a computer or printer? (6.x)

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https://support.eset.com/kb6242

Issue

If you are unable to connect to another computer or device, such as a printer on your network, you can add these devices to the trusted range of IP addresses defined on the computer you are trying to connect from.

Solution

 Are you a home user?  View instructions to resolve this issue in ESET Smart Security

If you do not use ESET Remote Administrator to manage your network

Perform these steps on individual client workstations.

Add a trusted IP address using ESET Remote Administrator

  1. Open the ESET Remote Administrator Web Console.
     
  2. Click Admin → Policies → New policy (or Policies → Edit to edit an existing policy).

Figure 1-1
 

  1. Expand Settings and select ESET Security Product for Windows from the product drop-down menu.  

Figure 1-2
 

  1. Click Personal Firewall, select Automatic mode from the Filtering mode drop-down menu and then click Edit next to Zones.

Figure 1-3
 

  1. Select Trusted zone and click Edit.

Figure 1-4
 

  1. Type the trusted IP adress(es) in the Remote computer address field.

Multiple IP addresses

Use commas to separate multiple IP addresses, for example: 192.168.1.5, 10.1.0.99, 10.1.0.0/255.255.0.0

Figure 1-5
 

  1. Click Save and assign the policy to the designated host or group. The IP addresses used below are examples; you must enter the actual IP address of the computer/device that you are connecting to. 

Figure 1-6

 


 

Add a trusted IP address on an individual client workstation

  1. Open ESET Endpoint Security. Open my ESET product.
     
  2. Press the F5 key on your keyboard to access Advanced setup.
     
  3. Click Personal Firewall. In the Filtering mode drop-down menu, select Automatic mode and then click Editnext to Zones.

Figure 2-1
 

  1. Select Trusted zone and click Edit.

Figure 2-2
 

  1. Type the trusted IP adress(es) in the Remote computer address field.

Figure 2-3

Multiple IP addresses

Use commas to separate multiple IP addresses, for example: 192.168.1.5, 10.1.0.99, 10.1.0.0/255.255.0.0

  1. The IP or IP range you entered will be displayed in the Firewall zones window. Click OK → OK to save your changes and exit Advanced setup. The IP addresses used below are examples; you must enter the actual IP address of the computer/device that you are connecting to. 

Figure 2-4

Reactie toevoegen

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