• Configure your policy for ESET Remote Administrator Agent (ERA Agent) to have clients check into ESET Remote Administrator Server (ERA Server) for updates, information, tasks etc.

A user must have the following permissions for the group that contains the modified object:

A user must have the following permissions for each affected object:

Once these permissions are in place, follow the steps below.

1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.

2. Click Admin  → Policies.
3. Select your policy for ESET Remote Administrator Agent (if you need to create a new policy, follow these instructions) and click the cogh wheel → Edit.
   

   

   Figure 1-1
   Click the image to view larger in new window

4. Expand Settings and click Change interval next to Connection interval.
   

   

Figure 1-2
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5. Specify your new connection interval using the Regular interval field and the corresponding drop-down menu. The lowest interval that can be specified is 10 seconds (this value will be used even if the field is set to 0). Click Save when you are finished.

Figure 1-3

6. Expand Assign and click Assign.
   

   

Figure 1-4

7. Select the check box(es) next to groups or devices that you want to receive this policy, select their corresponding check boxes in the bottom section of the window and then click OK.
   

   

Figure 1-5

8. Click Finish when you are finished making changes. ERA Agents will switch to the new check-in interval the next time that they check into ERA Server.