Issue

• Creating and managing custom user accounts for console/server authentication using the User Manager tool in ESET Remote Administrator
• Logging on to the ESET Remote Administrator Console to manage client workstations using different accounts with different permissions

Solution

1. In the ESET Remote Administrator Console (ERAC), click Tools → User Manager.
    
2. To create a custom account, click New, enter the User name and Password, and then click OK to confirm.
   

   

   Figure 1-1
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3. Select the newly created account and define its Permissions by selecting the check box(es) next to the appropriate items. This will define the level of access the user has and the specific tasks he can perform. Once you defined permissions, click OK to confirm and then close the User Manager. You can now use this account to log in to the ERAC and manage clients or perform tasks, depending on permissions.
   

   

   Figure 1-2
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4. To acess an overview of the activity of each user account, click Tools, select the account in the User Managerwindow and click View Audit Log.

   
   
   Figure 1-3
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The Audit Log monitors and logs all changes to the configuration and performed actions by all ERAC users. It can help administrators keep track of all ERAC-related activity, including potentially unauthorized access. 

Figure 1-4
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