Issue

• Configure the automatic deletion of infected emails that are typically stored in the Infected items folder

Solution

Method 1: From the ESET Remote Administrator Console

1. Open the ESET Remote Administrator Console (ERAC), by clicking Start → All Programs → ESET → ESET Remote Administrator Console → ESET Remote Administrator Console.
    
2. From ERAC, click Tools →  Policy Manager. Select the server policy you want to modify and click Edit.
   

   

   Figure 1-1
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3. Expand Windows desktop v5 → Email filter → Settings, select Perform the following with infected messages and then select Delete message from the drop-down menu.
   

   

   Figure 1-2
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4. Click Console → Yes to close the ESET Configuration Editor.
    
5. Click OK to exit Policy Manager.

Method 2: On the client workstation

1. Open ESET Endpoint Security or ESET Endpoint Antivirus. How do I open my ESET product?
    
2. Press the F5 key to open the Advanced setup window.
    
3. Expand Web and email → Email client protection and then select Email clients.
    
4. In the Actions to perform on Infected email section, select Delete email.
    
5. Click OK to save your settings.
   

   

   Figure 1-3
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