https://support.eset.com/kb3027

You can configure SMTP settings within ESET Remote Administrator to send threat or event notification emails from client workstations to a designated email address. You can also configure ESET endpoint settings to send SMTP messages from client workstations.

The verbosity of these notifications can be adjusted based on the needs of the administrator. This feature is especially useful if you are an offsite network administrator and wish to be instantly notified of threats detected by ESET that require your attention.

There are several levels of verbosity that range in detail. Below is a list of the different verbosity available: 

• Critical warnings– Logs all critical errors, such as errors starting Antivirus protection and errors with the Personal firewall
• Errors – Logs all errors such as "Error downloading file." This setting includes critical errors.
• Warnings – Records all errors and warning messages
• Informative records – Logs all informative messages including successful updates, plus all records above
• Diagnostic records – Logs all information needed for fine-tuning and diagnostics plus all records above
   

Method 1: Configure SMTP settings across a network using ESET Remote Administrator.

Follow the steps below to configure SMTP threat notification settings from the ESET Configuration Editor.

1. Open the ESET Configuration Editor by clicking Start → All Programs → ESET → ESET Remote Administrator Console → ESET Configuration Editor.
    
2. From the menu tree on the left, expand Windows desktop v5 → Kernel → Settings → Alerts and Notifications. Click Send event notifications by email and select the check box next to Value Yes/No.

Figure 1-1
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3. Click SMTP server, and then enter the address of your SMTP server in the Value field.

Figure 1-2
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4. Click Sender Address and enter the email address that you want notifications sent from in the Value field, and then click Recipient address and enter the email address that you want notifications sent to in the Value field.

Figure 1-3
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5. Click Send event notifications from level and select the desired verbosity level from the Value drop-down menu.

Figure 1-4
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6. Click Console to save your changes. Client workstations will inherit the new SMTP settings the next time that they log in to the ESET Remote Administrator Server.
    

If you don't manage your network using ESET Remote Administrator, cannot access a specific client workstation using ERA or want to configure an individual client workstation without making changes to your network's SMTP settings, continue on to method 2 for instructions to configure SMTP reporting on individual client workstations.
 

Method 2: Configure ESET endpoint settings to send SMTP messages from client workstations

Follow the steps below to configure SMTP threat notification settings from a client installation of ESET Endpoint Antivirus or ESET Endpoint Security.

1. Open the main program window by double-clicking the ESET icon  in your Windows notification area or by clicking Start → All Programs → ESET → ESET Endpoint Security or ESET Endpoint Antivirus.
    
2. Press F5 to display the Advanced Setup window. In the Advanced setup tree expand Tools and then click Alerts and notifications (see Figure 2-1).
    
3. Select the check box next to Send event notifications by email if it is not already selected, and then enter your server address in the SMTP server field (see Figure 2-1).
    
4. Enter the email address you want notifications to be sent to in the Recipient address field, and then enter the email address you want displayed as sender in the Sender address field.
    
5. Select your desired verbosity level from the Minimum verbosity for notifications drop-down menu and then click OK to exit Advanced setup. Your changes will take effect immediately.