Issue

• Manage system information from client workstations that is displayed in the Client tab of the ESET Remote Administrator Console (ERAC)
• Make a hardware inventory of client workstations

Solution

1. Open the ESET Remote Administrator Console (ERAC) by clicking Start → All Programs → ESET → ESET Remote Administrator Console → ESET Remote Administrator Console.
    
2. Click Tools → Server Options.
   

   

   Figure 1-1
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3. Click the Advanced tab → Edit Advanced Settings.
   

   

   Figure 1-2

4. Expand Remote Administrator → ERA Server → Settings → Other settings, select Client custom info 1 and click Edit.
   

   

   Figure 1-3
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5. Select the check box(es) next to the information that you require, such as Processor or System memory (RAM), and click OK.
   

   

   Figure 1-4

6. If you want to add other information, you can do so by repeating steps 4 and 5 for Client custom info 2 and Client custom info 3. 
   
   
   • If you add information for Custom info 2 or Custom info 3, remember to add these columns so that they display in the Client tab of ERAC. To do so, click Tools → Console Options, select Columns - Show/Hideand then select the check boxes next to Custom Info 2 and Custom Info 3. Click OK when you are finished:

   
   Figure 1-5
   
   

7. When you are finished, click Console → Yes to save your changes. Click OK to exit the Server Optionswindow. The custom information that you selected will now be populated in the Custom Info 1, Custom Info 2 and Custom Info 3 columns in the Client tab of the ERAC.
   

   NOTE:

   Once you have applied these settings, allow time for the data to display in the Custom Info column(s). By default, this kind of internal ERA task occurs every 11 minutes. To adust this interval, see the following Knowledgebase article:

   • How do I change the interval for frequent internal tasks in ESET Remote Administrator?

    

   

   Figure 1-6
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