https://support.eset.com/kb2177
During installation or uninstallation of ESET Remote Administrator (ERA), you may see the error message "Error while reading registry (SYSTEM\CurrentControlSet\Services\SNMP\Parameters\ExtensionAgents\)". This issue was resolved in version 3.0.115. If you are using a version of ESET Remote Administrator earlier than 3.0.115 and wish to upgrade to the latest version, download and install the two files below.
- ESET Remote Administrator Server 4.0 (32-bit): http://download.eset.com/download/ra/era_server_nt32_enu.msi
- ESET Remote Administrator Console 4.0 (32-bit): http://download.eset.com/download/ra/era_console_nt32_enu.msi
If you are unable to download and install the latest version, follow the steps below to fix the issue:
- Click Start → Run and then type regedit in the Open: text field and click OK. (In Microsoft Windows Vista, click Start and type regedit into the Start Search text field.)
- Navigate to the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SNMP\Parameters\ExtensionAgents.
- Right-click on the empty (Default) value and click Delete.
- Re-run your ERA installation or uninstallation.
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