• Client tasks are not executed when you submit them

When you create a new task in ESET Remote Administrator Web Console (ERA Web Console), the task is added to a queue and will be executed automatically the next time the client computers check in. If you want to have a task execute immediately, you can send a wake-up call to client computers. The client computers will check in as soon as they receive the wake-up call, and any queued tasks that were set to run immediately (or at a time earlier than when the wake-up call was sent) will be executed.

A user must have the following permissions for each affected object:

Once these permissions are in place, follow the steps below.

1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
2. Click Computers  and select the check box next to each computer that you want to send a wake-up call to.
3. Click Actions→Send Wake-Up Call.
   

   ERA 6.4 users

   Click Computers→Send Wake-Up Call.

Figure 1-1
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4. A notification that the wake-up call has been sent will be displayed. Click OK. Queued tasks will execute the next time that clients check in to ESET Remote Administrator.

Figure 1-2