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Upgrade components list is empty when attempting to upgrade to the latest version of ESET Remote Administrator 6.4 - Kennisbank / ESET Security Management Center / Legacy ESET Remote Administrator (6.x / 5.x / 4.x) / 6.x - ESET Tech Center

Upgrade components list is empty when attempting to upgrade to the latest version of ESET Remote Administrator 6.4

Authors list

https://support.eset.com/kb5794

Issue

  • Components upgrade task fails
     
  • You are upgrading from a version of ESET Remote Administrator not supported by the component upgrade task
     
  • Repository is empty

 

 

Solution

You can only use the component-based upgrade task from the following versions of ESET Remote Administrator (ERA):

  • 6.3.12.0
  • 6.2.171.0
  • 6.1.444.0
  • 6.1.365.0
  • 6.1.265.0

If you are upgrading from a minor version of ERA (a version not listed above) or having issues using the component-based upgrade task, perform the steps in the following Knowledgebase article to upgrade manually:

Reactie toevoegen

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