The DESlock+ Outlook Add-in will be missing when using 64-bit Microsoft Outlook if Microsoft Outlook is installed after DESlock+.

When the DESlock+ installation runs it detects whether the installed version of Microsoft Outlook is 32 or 64-bit.  If 64-bit Microsoft Outlook is not detected the 32-bit DESlock+ Add-in is set up by default.

To resolve this follow the steps below:

• Open an elevated command prompt.  Then enter the command below:

• A dialog will appear explaining "DllUnregisterServer in C:\Program Files\DESlock+\dlpol2k7 succeeded", click OK.
• Enter the following command:

• A dialog will appear explaining "DllRegisterServer in C:\Program Files\DESlock+\dlpol2k7 succeeded", click OK.

• Open the Windows run prompt and type regedit then press Enter, click Yes to the UAC warning if shown.
• Navigate the tree to the location HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\DESlockOutlook2007Addin.COMConnect
• Right click in the right hand pane and select New\DWORD (32-bit) Value.
• Enter the new name as LoadBehavior.
• Double click the new entry, change the value to 3 and click OK.
• The DESlock+ Outlook Add-in should now be present when Outlook is launched.

Keywords: plugin plug-in