If you are having difficulty installing or updating your ESET product's virus signature database on a WYSE-embedded Window's XP terminal, increasing the size of the temporary data storage allocation will likely fix the issue. To do so, follow the steps below:

1. Ramdisk is allocated to 16MB by default. Try setting the Ramdisk to 32 MB or higher. Click here for step-by-step instructions on changing Ramdisk settings from a WYSE terminal.
    
2. Retest on the workstation to verify that the problem is resolved.

3. Restart your device.
    
4. After the restart, open ESET Endpoint Antivirus.
    
5. Press the F5 key on your keyboard to access the Advanced setup tree.
    
6. Click Update.
    
7. Click Clear next to Clear update cache and click OK to save your changes.

Related information on the WYSE Technology Knowledgebase:

• How do I increase the space available in Z:?
   
• PDF reference guide: See document page 37 for Ramdisk configuration instructions.