Let me inform you, that we have declared Internal Technical Readiness for a new version of ESET PROTECT Cloud and are planning to deploy it into the production during 08.06.2023 - 22.06.2023.

Release notes:

• For more information about this release, see the changelog and What´s new document for partners. (For resellers only - login is needed!)

• The release process, as usual consists of several individual (internal) tasks/activities which will be executed from 08.06.2023 (starting 9:00 CET) - to 22.06.2023.

• Mind the fact, that due to thousands of ESET PROTECT Cloud instances, the upgrade will happen in phases (gradual roll-out to individual instances) from 08.06.2023 - 22.06.2023 to secure smooth operation of the whole cloud service.

• Individual customers will be impacted in a minimal way. From their point of view, updates will require minimal downtime. Individual customer's instance would be inaccessible up to 15 minutes. Upgrades will happen out of business hours.

• New customers will not be affected, as a newly generated instance would be on the latest version from the very first moment.

• The security of the network will not be affected.

Changelog:

• ADDED: New dashboard for customers using ESET Cloud Office Security

• ADDED: Data filter per customer for MSP administrators in the Dashboard section

• ADDED: New section for MSP administrators, "Managed Customers", offering an overview of all managed customers

• ADDED: Ability for MSP administrators to filter report templates per customer when creating scheduled reports

• ADDED: New delivery method for notifications - webhooks

• ADDED: New branding visuals within the console

• IMPROVED: Easier search within the console with no need to first choose a category

• IMPROVED: Ability to filter policies by name

• IMPROVED: Information about the creation and download of installers added to the Audit Log

• IMPROVED: MSP customers ready for a set up distinguished by an icon

• IMPROVED: Asynchronous sending of enrollment emails during the mobile device enrollment

• IMPROVED: Wi-fi settings available via QR code during Device owner enrollment (MDM)

• IMPROVED: New version of the AV Remover and Log Collector in the Management Agent

• CHANGED: The "Auto-updates" policy will become a part of the "Common features" policy when the new Configuration module is released (planned for July)

• FIXED: Creating a dynamic group template based on a value "LiveGuard is not working due to a license problem" not functioning properly

• FIXED: Dynamic group template based on a value "macOS is preventing the ESET security product from accessing some folders" not working properly

• Other minor improvements and bug fixes

Product/Service: ESET PROTECT Cloud

Build Information / Service version: EPC 4.4

Languages: All

Planned release window: 08.06.2023 - 22.06.2023