Skip to main content

ESET NOD32 Antivirus 4 Business Edition for Mac OS X clients keep changing their names when reporting in to ESET Remote Administrator Server - Kennisbank / Endpoint Solutions / ESET Endpoint Antivirus - ESET Tech Center

ESET NOD32 Antivirus 4 Business Edition for Mac OS X clients keep changing their names when reporting in to ESET Remote Administrator Server

Authors list

https://support.eset.com/kb2973

Issue

  • In their default configuration, Mac OS X computers use a different name each time that they report in to ESET Remote Administrator
     
  • ESET Remote Administrator creates a new client record each time that a computer reports in under a different name
     
  • Duplicate client entries are created in ESET Remote Administrator
     

IMPORTANT!

The instructions in this article apply only to the OS X 10.9 "Mavericks" and earlier versions. The hostconfig file is not present on OS X 10.10 "Yosemite" and later versions.

 

Solution

Follow the step-by-step instructions below to assign your computer a static hostname:

NOTE:

You must be logged in as an administrator to make the following changes. For instructions on how to add administrative privileges to your user account, visit the following ESET Knowledgebase article: How do I grant a user administrator privileges in Mac OS X?.

  1. Open a Terminal window by clicking Go→  Utilities on the menu bar and double-clicking Terminal.
     
  2. Enter the following command: sudo pico /etc/hostconfig and then press Return.

    NOTE:

    If prompted, enter your root password and press Return.

    Figure 1-1

  3. In the next window enter the following command: HOSTNAME="yourhostname"

    IMPORTANT!

    Individual computers will have differently configured hostconfig files which may not resemble Figure 1-2 exactly. Use the arrow keys to move your cursor to the last line of text, and then press Return to create a new line and enter the HOSTNAME= command.

    Figure 1-2
     

  4. Press Ctrl + X to initiate an exit, and then press Y to save changes.
     
  5. When prompted to enter a filename, leave the default filename unchanged, and then press Return.

    Figure 1-3


     
  6. Restart your computer for the changes to take effect.
     

Your computer will now have a static hostname and will only report in to ESET Remote Administrator using that hostname. The hostname will not change unless the /etc/hostconfig file is edited manually again.

Add a comment

Please log in or register to submit a comment.

Need a password reminder?