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I receive an “ESET Reporting service” error in ESET Mail Security for Microsoft Exchange Server - Kennisbank / Server Solutions / ESET Mail Security for Exchange Server - ESET Tech Center

I receive an “ESET Reporting service” error in ESET Mail Security for Microsoft Exchange Server

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https://support.eset.com/kb2941

Issue

Important!

This issue has been resolved in the latest version of ESET Mail Security for Microsoft Exchange Server. Upgrade for free with a valid product license:

  • You receive an “ESET Reporting service” error in ESET Mail Security for Microsoft Exchange Server

Solution

These messages are informative only, and indicate that the Mail Server Plug-in reported a specific event to the main ESET service (ekrn.exe) and that it failed to connect. The result is the message “Failed to report message (id: 2073, err 14007)”. Please note that the id and error numbers are examples and your message could display different numbers.

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