• Verify that you are running the latest versions of ESET Remote Administrator Console, ESET Remote Administrator Server, ESET Mail/File Security and ESET endpoint products (ESET Endpoint Security, ESET Endpoint Antivirus, etc.)

Latest version of ESET Remote Administrator 6.x: 6.5.31.0

Latest version of ESET Remote Administrator 5.x: 5.3.39.0

Check which component versions you are using in ESET Remote Administrator 6.x

• To check which version of ERA Server and Components you are running follow our step-by-step instructions.
   
• To view a list of the component versions that correspond with your installation of ESET Remote Administrator (ERA) 6.x, see Compatible ERA Server / component versions.

See below if you are using ERA 5.x and want to check for the latest version.

Check your ESET Endpoint Security/Antivirus product version

Latest version of ESET Endpoint Security for Windows: 6.6.2064.0 
Latest version of ESET Endpoint Antivirus for Windows: 6.6.2064.0

1.  Open the main program window by double-clicking the ESET icon in your Windows notification area.

Figure 1-1
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2.  Click Help and Support.

   

   Figure 1-2
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3. The product version will be displayed next to Product version.

Figure 1-3
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Check your client workstations for the latest version of ERA 5.x
 

Check client workstations | Check ESET Mail/File Security
 

1. Open the ESET Remote Administrator Console by clicking Start → All Programs → ESET → ESET Remote Administrator Console → ESET Remote Administrator Console.
    
2. Click Help → Check for Server Updates on the Web.
   

   

   Figure 2-1
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3. If a more recent version is available ("The version of your software is outdated. Please download the new version"), click Download to download the latest version.
   

   

   Figure 2-2

4. Repeat steps 1-3 above to check for the latest version for the ESET Remote Administrator Console (in step 2, click Check for Console Updates on the Web).

Check the latest versions of your client workstations in ERA 5.x

Latest version of ESET Endpoint Security 5.x for Windows: 5.0.2271.0
Latest version of ESET Endpoint Antivirus 5.x for Windows: 5.0.2271.1

1. Open the ESET Remote Administrator Console by clicking Start → All Programs → ESET → ESET Remote Administrator Console → ESET Remote Administrator Console.
    
2. In the Clients tab, verify the version number installed on a client workstation by looking at the information in the Product Version column.
   

   

   Figure 3-1
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3. If a client workstation does not have the latest version installed, see the following Knowledgebase article for instructions on upgrading a client workstation:
   • How do I use ESET Remote Administrator to upgrade ESET products on client workstations?
      

Check your ESET Mail/File Security product version

Latest version of ESET Mail Security for Microsoft Exchange Server: 6.5.10016.0

Version 6.x

1.  Open the main program window by double-clicking the ESET icon  in your Windows notification area.

Figure 4-1
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2.  Your product version will display next to Product version.

Figure 4-2
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Version 4.5

1.  Open the main program window by double-clicking the ESET icon  in your Windows notification area.

Figure 4-3
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2.  Click Help → About.

Figure 4-4
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3. The product version will be displayed in the About window below the product name.

Figure 4-5