Issue:
I cannot find my ESET public license ID.
Solution:
Endpoints/Security Products (Windows)
On most ESET products (ESET Endpoint AntiVirus/Security, ESET File/Mail Security) you can find the license details by pressing "CTRL + u" in the GUI of the product.
![](https://techcenter.eset.nl/file.php/3996JHWJBCMPTJ3995441D58324/1578409676295.png)
Endpoints/Security Products (MacOS)
In ESET Endpoint AntiVirus/Security for MacOS you can find the public license id in the main GUI - Help:
![](https://techcenter.eset.nl/file.php/4049MGWYBTGBZB40480105D6367/1579600859440.png)
ESET Secure Authentication
For ESET Secure Authentication, you can lookup the license in the ESA Webconsole - dashboard. In the license tile bottom right press the i for the license details:
![](https://techcenter.eset.nl/file.php/3996KHMTTPMQHB39954604662BE/1578409812809.png)
![](https://techcenter.eset.nl/file.php/5654XGJYDGRBKA5653225FE318B/1602249514664.png)
Please use the Copy data to clipboard option to send ESET support the license information
ESET Endpoint Encryption
For ESET Endpoint Encryption there is a difference in managed clients (by ESET Endpoint Encryption Server) and unmanaged clients.
Managed:
In the ESET Endpoint Encryption Server (EEE Server) select the Organisation root, then the Licences tab. See below:
![](https://techcenter.eset.nl/file.php/3998BJPNSDHCAQ3997394DA02C3/1578472345709.png)
Unmanaged:
Right click the ESET Endpoint Encryption tray icon and click Info about ESET Endpoint Encryption:
![](https://techcenter.eset.nl/file.php/3999JNNMKDKHZZ399893008BFDF/1578490285888.png)
Click more:
![](https://techcenter.eset.nl/file.php/4000HQHDZTWJAA39990267BB14F/1578491086681.png)
Product-id is the license.
![](https://techcenter.eset.nl/file.php/4000MKAWPBNSXC39990303AC0CB/1578491142091.png)
ESET PROTECT:
In ESET PROTECT, all your managed licenses are listed in license management in the webconsole:
![](https://techcenter.eset.nl/file.php/9154565SWECKAOLWXUKMEQ0/image.png)
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