https://support.eset.com/kb2306

Solution

I. Disable the EGUI from loading for all sessions

II. Scan file execution events and local drives only

1. Open ESET File Security. Click Start → All Programs → ESET → ESET File Security → ESET File Security.
    
2. Press F5 to access Setup.
    
3. Expand Computer protection → Antivirus and antispyware → Real-time file system protection.
    
4. Deselect the check boxes next to Network drives, File open, File Creation and Diskette access. When you are finished, continue to the next section.

Figure 1-1
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III. Add needed exclusions

1. Expand Antivirus and antispyware and click Exclusions by path.
    
2. Click Add and exclude the directory:
   

   C:\Program Files\Citrix\*
   
   View the Citrix Consolidated list of Antivirus exclusions

3. Click OK to save your changes.

Figure 2-1
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