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Upgrade ESET Remote Administrator 6.5 (and later) for Linux to the latest ESET Security Management Center 7 - Kennisbank / Legacy / Legacy ESET Remote Administrator (6.x / 5.x / 4.x) / 6.x - ESET Tech Center

Upgrade ESET Remote Administrator 6.5 (and later) for Linux to the latest ESET Security Management Center 7

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Solution

 Windows usersUpgrade ESET Remote Administrator 6.5 and later to ESMC 7.2.
 

I. Upgrade ERA Server to ESMC Server

II. Upgrade ESET Management Agent

III. Upgrade ERA Proxy (for Linux and ERA Virtual Appliance users)


I. Upgrade ERA Server to ESMC Server

Only ERA 6.5 and later can be upgraded to ESMC 7.2 directly.

  • If you use ERA 6.0 - 6.3, upgrade to ERA 6.4 first.
  • If you use ERA 6.4, upgrade to ESMC 7.1 first.
Upgrade typeInstalled fromUse whenLink to instructions
Component Upgrade Client taskESMC Web Console
  • Recommended procedure (not for Virtual Appliance)
Run Command Client taskESMC Web Console
  • Use if Component Upgrade task fails.
  • The installer is downloaded separately.
Install Agent manuallyLinux terminal
  • For advanced users only.
  • Requires knowledge of Linux terminal.
Database pull from an older ERA/ESMC VAVA terminal
  • If you have been using ESMC Virtual Appliance (for example VMWare or Virtual Box) you can perform database pull and then upgrade agents via Components Upgrade task.


Upgrade ESMC Server, Tomcat and Web Console manually

II. Upgrade ESET Management Agent

Beginning with version 7, the ERA Agent is named the ESET Management Agent.

Before you begin
  • Always upgrade the ESMC Server machine first.
  • The ESET Management Agent cannot connect to the ERA 6.x Server.
  • Do not upgrade the ERA Agents which are connecting via ERA Proxy before a proper proxy solution is set up.
    • ERA Version 6.x Agent can connect to ESMC 7 Server.
    • ESET Management Agent (version 7.x) cannot be connected to ESMC 7.x Server via ERA Proxy.
    • ESET Management Agent (version 7.x) cannot connect to ERA 6.x Server.

There are different ways how to upgrade your ERA 6.x Agent to the latest ESET Management Agent.

 

Upgrade typeInstalled fromUse whenLink to documentation
Component Upgrade Client taskESMC Web Console
  • Recommended procedure.
Run Command Client taskESMC Web Console
  • Use if Component Upgrade task fails.
  • The installer is downloaded for each client separately.
Manual installationLinux terminal
  • For advanced users only.
  • Requires knowledge of Linux terminal.


Install Agent via Run Command Client task


Manual installation

 

III. Upgrade ERA Proxy (for Linux and ERA Virtual Appliance users)

Visit this Knowledgebase article on Migration of ERA 6 Proxy to Apache HTTP Proxy (Linux and Virtual Appliance).

Before you begin
  • Always upgrade the ESMC Server machine first.
  • The ESET Management Agent (7.x) cannot connect to the ERA 6.x Server.
  • Do not upgrade the ERA Agents which are connecting via ERA Proxy before a proper proxy solution is set up. The ESET Management Agent (7.x) cannot connect to the ESMC Server via ERA Proxy

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