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Release announcement: ESET PROTECT Cloud 2.4 - Nieuws / Releases - ESET Tech Center

aug. 16 2021

Release announcement: ESET PROTECT Cloud 2.4

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let me inform you,  we are planning to deploy a new version of ESET PROTECT Cloud into production during 19.8.2021 - 2.9.2021.

Release notes:

  • Mind the fact, that due to thousands of ESET PROTECT Cloud instances, the upgrade will happen in phases (gradual roll-out to individual instances) from 19.8.2021 - 2.9.2021 to secure smooth operation of the whole cloud service. 
  • Individual customers will be impacted in a minimal way. Individual customer's instance would be inaccessible up to 15 minutes. Upgrades will happen out of business hours.
  • New customers will not be affected, as a newly generated instance would be on the latest version from the very first moment.
  • The security of the network will be not affected.


  • ADDED: Ability to manage up to 25,000 devices (according to purchased license)
  • ADDED: New ESET Dynamic Threat Defense dashboard
  • ADDED: Preview feature - Easy trial, deploy and purchase of ESET Dynamic Threat Defense
  • ADDED: Ability to create a new trigger in client task details
  • ADDED: Indicator of last connection status of managed computer (connected in last replication interval)
  • ADDED: Computer preview - by clicking on computer name will be displayed side panel with the most important computer details
  • ADDED: Detections preview - by clicking on detection type will be displayed side panel with the most important detection details
  • CHANGED: Existing ESET Dynamic Threat Defense dashboard name (new name: Cloud-based protection)
  • CHANGED: Triggers for server tasks and client tasks with frequencies lower than 15 minutes will not be allowed
  • CHANGED: More granular communication of managed applications versions
  • CHANGED: Automatic application of retention policy after the grace period 
  • CHANGED: After de-enrollment, ABM devices no longer offer the re-enroll task option 
  • IMPROVED: A user or a computer can only be assigned to 200 users or computers in one operation
  • FIXED: Actions in the context menu for devices were disabled incorrectly (Enable ESET Dynamic Threat Defense, Network Isolation)
  • FIXED: Licenses without an expiration date (for example, subscription licenses) were counted as expired in the Status Overview
  • FIXED: Automatic update of company name in the console when changed in ESET Business Account or ESET MSP Administrator
  • FIXED: Discrepancy in "Total number of devices" on the Dashboard compared to the total count of devices shown in the Computers tab
  • FIXED: FaceID screen is skipped during ABM enrollment when selected 
  • FIXED: "Title" in the properties of the exported PDF report