Skip to main content

How can I scan and remove Potentially Unwanted Applications (PUAs) using ESET Endpoint Security or ESET Endpoint Antivirus? - Kennisbank / Legacy / Legacy ESET Remote Administrator (6.x / 5.x / 4.x) / 6.x - ESET Tech Center

How can I scan and remove Potentially Unwanted Applications (PUAs) using ESET Endpoint Security or ESET Endpoint Antivirus?

Authors list

https://support.eset.com/kb5871

Issue

  • Create a policy for client computers to scan with strict cleaning enabled
  • Configure client computers to automatically remove Potentially Unwanted Applications (PUAs)

Solution

If you do not use ESET Remote Administrator to manage your network

Perform these steps on individual client workstations.


  Are you a home user? Click here for instructions to remove PUAs in ESET home products.

Edit policy settings for clients in ESET Remote Administrator

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in. Open ERA Web Console.

  2. Click Admin  → Policies, select the policy for the clients on which you want to remove PUAs and then click Edit.


Figure 1-1
Click the image to view larger in new window

  1. Expand Settings, click Antivirus, expand Basic and then click the slider bar next to Enable detection of potentially unwanted applicationsEnable detection of potentially unsafe applications and Enable detection of suspicious applications to select which of these application types you want to remove. 



Figure 1-2
Click the image to view larger in new window

  1. Click Antivirus → On-demand computer scan, expand Basic and then select In-depth scan from the Selected profile drop-down menu.

Figure 1-3
Click the image to view larger in new window

  1. Expand ThreatSense Parameters and select Strict cleaning from the Cleaning level drop-down menu. 

  2. Click Finish. Your client computers will receive the policy updates the next time they check in to ESET Remote Administrator.



Figure 1-4
Click the image to view larger in new window


 

Edit scan profile settings on individual client workstations

  1. Open ESET Endpoint Security or Endpoint Antivirus. Open my ESET product.

  2. Press the F5 key to access Advanced setup.

  3. Click Antivirus and expand Basic. Click the slider bar next to the application types you want to remove: Enable detection of potentially unwanted applicationsEnable detection of potentially unsafe applicationsand Enable detection of suspicious applications.

Figure 2-1
 

  1. Click On-demand computer scan, expand Basic and select In-depth scan from the Selected profile drop-down menu.

Figure 2-2
 

  1. Expand ThreatSense Parameters, select Strict cleaning from the Cleaning level drop-down menu and then click OK.

Figure 2-3

Add a comment

Please log in or register to submit a comment.

Need a password reminder?