Issue

• Configuring client workstations to download virus signature database updates directly from ESET
   
• You cannot or do not want to use a local update Mirror server

Solution

From the ESET Remote Administrator Console (ERAC)

1. Open the ESET Remote Administrator Console by clicking Start → All Programs → ESET → ESET Remote Administrator Console → ESET Remote Administrator Console.
    
2. Click Tools → Policy Manager.
    
3. Select the policy you want to modify and click Edit Policy.
   

   

   Figure 1-1
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4. Expand Windows desktop v5 → Update → Profile (My profile) → Settings and click Update server.
    
5. Verify that Choose automatically is selected from the Value drop-down menu.
   

   

   Figure 1-2
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6. Select Username and enter your Username (the one you used to download your ESET security products at installation).
   

   

   Figure 1-3
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7. Select Password, click Set password and enter your password twice when prompted.
   

   

   Figure 1-4
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8. Click Console → Yes to save your changes. Click OK to exit Policy Manager. You have just configured all clients reporting to ESET Remote Administrator to update directly from ESET servers using your Username and Password to authenticate.

On an individual client workstation

1. Open ESET Endpoint Security or ESET Endpoint Antivirus. How do I open my ESET product?
    
2. Press F5 to access Advanced setup.
    
3. Expand Update and click General.
    
4. Make sure Choose automatically is selected from the Update server drop-down menu and ensure the correct ESET-issued Username and Password are entered into the the Username and Password fields.
    
5. Click OK.
   

   

   Figure 2-1
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