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How do I specify custom client data within ESET Remote Administrator? (5.x) - Kennisbank / Legacy / Legacy ESET Remote Administrator (6.x / 5.x / 4.x) / 5.x - ESET Tech Center

How do I specify custom client data within ESET Remote Administrator? (5.x)

Authors list

https://support.eset.com/kb3438

Issue

  • Set up custom client data that is not readily available within ESET Remote Administrator (ERA)

Solution

 

A new version has been released

Version 6 of ESET Remote Administrator (ERA) and ESET business products were released in North America December 11th, 2014, and globally February 25th, 2015. This article applies to version 5.x and earlier ESET business products. For information about what's new in the latest version and how to upgrade, see the following article:

 

I. Add custom client data to an ERA policy

  1. Open the ESET Remote Administrator Console (ERAC) by clicking Start → All Programs → ESET → ESET Remote Administrator Console → ESET Remote Administrator Console.
     
  2. Click Tools → Policy Manager.
     
  3. Select the policy that you want to modify and click Edit.
     
  4. Expand Windows desktop v5 → Kernel → Settings → Remote administration and then click Custom Client Data.
     
  5. Enter the custom client data that you would like to specify into the Value field. When you are finished, click Console → Yes to save your settings.

Figure 1-1
Click the image to view larger in new window

  1. Click OK to exit Policy Manager. As the client workstations assigned to this policy check in to the ERA server, they will receive the custom client info that you specified.

 

II. Display the custom client info in a column within the ERA Clients Tab

To add custom client info to the Clients tab in the ERAC, follow the steps in the article below (be sure to select the check box next to Configuration Custom Client Info in step 5):

Task interval

Once you have applied these settings, allow time for the data to display in the Custom Info column(s) of ERA. By default, this kind of internal ERA task occurs every 11 minutes.

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