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Missing libQtWebKit dependecy on CentOS Linux - Kennisbank / Legacy / Legacy ESET Remote Administrator (6.x / 5.x / 4.x) / 6.x - ESET Tech Center

Missing libQtWebKit dependecy on CentOS Linux

Authors list

https://support.eset.com/kb5951

Issue

  • libQtWebKit package is not available on CentOS Linux operating system
  • Reports cannot be generated from ERA Web Console
  • The following error message is displayed in log files:

    Error: CReportPrinterModule [Thread 7f5f4c7b8700]: ReportPrinter: ReportPrinterTool exited with: /opt/eset/RemoteAdministrator/Server//ReportPrinterTool: error while loading sh red libraries: libQtWebKit.so.4: cannot open shared object file: No such file or directory [code:127]

Solution

Qt4 WebKit libraries are required - Used for printing reports to PDF and PS format (must be version 4.x, not 5).

Important!

Check to see if the problem is resolved after each step. If not, proceed to the next step until the problem is resolved.

  1. Run the following command in Terminal (as root or with sudo) to install libQtWebKit directly from Fedora repositories.

    64-bit operating systems:
    yum install https://dl.fedoraproject.org/pub/epel/7/x86_64/q/qtwebkit-2.3.4-6.el7.x86_64.rpm

    32-bit operating systems:
    yum install https://dl.fedoraproject.org/pub/epel/6/i386/qtwebkit-2.1.1-1.el6.i686.rpm
  2. Verify the presence of remaining ERA Server prerequisites. All mandatory prerequisites must be met.
  3. Compile and install the libQtWebKit source package using the following instructions (Advanced Linux users only):

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