https://support.eset.com/kb3759
Issue
- Perform a push uninstall to password-protected and non-password-protected client(s) using ESET Remote Administrator
Details
The Software Uninstall task is used to uninstall ESET products from clients when they are no longer wanted or needed. If you are uninstalling ERA Agent, ESET products managed by that Agent may retain some settings after the Agent is uninstalled. We recommend that you reset some settings (for example, password protection) to the default settings using a policy before the client device is removed from management. All tasks currently running on the Agent will be abandoned. The Running, Finished or Failed execution status of this task may not be displayed accurately in ERA Web Console depending on replication.
Solution
If you use ESET Remote Administrator 5.x: View instructions to push uninstall
Once these permissions are in place, follow the steps below.
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Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
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Click Admin → Client Tasks.
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Expand All Tasks → Operating system, select Software Uninstall and click New.
Figure 1-1
Click the image to view larger in new window
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Type a Name for your new task. The Description field is optional.
Figure 1-2
Click the image to view larger in new window
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Expand Settings and click Select Package to Uninstall.
Figure 1-3
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Select the ESET product you want to uninstall and then click OK.
Figure 1-4
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Click Finish and then click Create Trigger.
Figure 1-5
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Follow our steps to create a new trigger and run the task.
See our Online Help topic for more information about Client Tasks.
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