Issue

• Multiple computers on your network become infected with malware, or you suspect that they are at risk of becoming infected
• Use the push install feature in ESET Remote Administrator Console to distribute and run on client workstations any of the stand-alone malware removal tools available from ESET

Solution

To push a stand-alone malware removal tool to clients using ESET Remote Administrator, follow the steps below:

I. Download the appropriate stand-alone malware removal tool

1. Visit the following Knowledgebase article for a list of stand-alone malware removal tools available from ESET:
   
   
   • Stand-alone malware removal tools
      
2. Locate the tool for the infection you want to clean, click the blue DOWNLOAD link and then click Save File. Save the stand-alone malware removal tool to your Desktop.

II. Create an installation package that can be deployed on client workstations

1. In the ESET Remote Administrator console click the Remote Install tab and select the Computers pane. Right-click anywhere in this pane and click Manage Packages in the context menu.

   

   Figure 1-1
    

2. In the Installation Packages Editor, select Custom Package from the Type drop-down menu and then click Create... to select the installation file.

   

   Figure 1-2

3. Click Add File to add the installation file to the custom installation package. Navigate to your Desktop, click the file you downloaded and then click OK.

   

   Figure 1-3

4. Select the file you downloaded (the stand-alone malware removal tool) from the Package entry file drop-down menu, and then click Create to create the package.

   

   Figure 1-4
   

5. In the Installation Packages Editor, click Save as..., enter a name for this package and then click Save.

   

   Figure 1-5
   

6. To suppress all pop-ups associated with this installation package on the client workstation, type /s into the Edit/Clear command line associated with this package field and click Save. When you are finished, click Close and proceed to Part III below. 

   

   Figure 1-6

III. Push the stand-alone malware removal tool to clients

1. Click the Clients tab in ESET Remote Administrator Console. Right-click the client(s) on which you want to run the malware removal tool and select Remote Install → Windows Push Installation or Linux/Mac Push Installation from the context menu.

   

   Figure 2-1
   Click the Image to view larger in new window

2. Set the logon information for this client and click Next. In the Package Settings window select Custom package from the Type drop-down menu. Select the installation package that you created in part I step 5from the Name drop-down menu and click Next.

   

   Figure 2-2

3. In the Task Settings window use the Time settings radio buttons to set the time to fire the task, or select Apply task now to carry out the push installation immediately. Once you are done, click Finish. After the push installation task is finished, the malware removal tool is deployed on your client(s) at the time you defined above in part II step 3.