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Remove password protection from client workstations using ESET Remote Administrator (6.x) - Kennisbank / Legacy / Legacy ESET Remote Administrator (6.x / 5.x / 4.x) / 6.x - ESET Tech Center

Remove password protection from client workstations using ESET Remote Administrator (6.x)

Authors list

https://support.eset.com/kb5544

Issue

  • Unable to perform push uninstall on client machines with ESET Endpoint 5 or ESET v4 business products due to password protection

Solution

Issue: Unable to perform push uninstall on client machines with ESET Endpoint 5 or ESET v4 business products due to password protection Resolution:

1. Create a policy in ERA 6 with password protection settings and apply it to the machine

2. Edit the policy and remove the password protection

3. Perform push uninstallation Future Resolution: V6.2 is supposed to resolve this issue when it comes out.

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