Issue

• The ESET Management Agent facilitates communication between client computers and the other ESET PROTECT components such as ESET PROTECT Server
• Install ESET Management Agent on all client computers where other ESET PROTECT components or ESET Endpoint products are installed
• Read more information on how to create an Agent and ESET security product installer

Solution

Are you a macOS or Linux user? 

1. Open the ESET PROTECT Web Console in your web browser and log in.

2. Click Quick links → Deploy Agent.

                                                                                               Figure 1-1
                                                      Click the image to view larger in new window                                                                                            

3. Select Windows and choose Deploy Agent first (Agent script installer). You can deselect the check box next to Participate in product improvement program if you do not want to help ESET to improve the product. Configure other settings such as Parent group, Server hostname, Port name (default is 2222), Peer Certificate and Certificate passphrase if needed. Optionally, click Customize more settings. Click Save & Download.

                                                                                                     Figure 1-2
                                                            Click the image to view larger in new window                 

Click Customize more settings as mentioned in step 3. Optionally, change the Installer name or add a Description. Optionally, select the Tags, select or create Agent configuration, or select the check box next to Enable HTTP proxy settings (if you enable HTTP proxy settings, type the required details: Server, Port, Login, Password). When you are finished customizing settings, click Save & Download.

                                                                                              Figure 1-3
                                                   Click the image to view larger in new window 

4. Extract and run the installation package file on a client computer. It will install the ESET Management Agent and the ESET security product on the device and connect it to ESET PROTECT. 

5. If you are performing a new installation of ESET PROTECT, continue to step 5 to deploy or upgrade ESET endpoint products using ESET PROTECT.