You may be requested to supply a Workstation log by our support team in order to investigate a problem report.

The Workstation log is an HTML formatted file that contains information of the configuration and current status of a workstation within an Enterprise Server.

To obtain a workstation log please follow the steps below:

• Login to your ESET Endpoint Encryption (EEE) Server
• Select the Workstations branch of the navigation tree.
• Select the Workstation in question in the list of workstations.
• Click the Details button.

• Click the Tools\Download Workstation Log menu item.

• When the browser offers to download a file save the downloaded file.