When troubleshooting network related issues on MacOS, tcpdump is the linux equivalent of wireshark. Tcpdump is available by default on MacOS.
Use the following command in Terminal to capture and save the packets in a file:
sudo tcpdump -vv -w FILENAME.pcap -i any
Fill in the password.
Reproduce the issue, so it is captured in the tcpdump log.
To cancel the capture press:
Ctrl + c
To compress the output file:
tar -cvzf FILENAME.tar.gz FILENAME.pcap
Please send the compressed output file FILENAME.tar.gz to ESET Support via Techcenter.